Essential includes AI Chatbot, Live Chat, and Tickets. Growth adds Knowledge Base and Sentiment Analysis. Enterprise adds AutoQA. Your workspace role also controls which pages you can open.
Before you begin
Prices are in USD. Annual subscriptions are paid for 12 months upfront.
Step by step
- Choose Essential for AI Chatbot, Live Chat, and Tickets: $19 per user/month on monthly billing, or $15/month equivalent paid as $180 per user yearly.
- Choose Growth for everything in Essential plus Knowledge Base and Sentiment Analysis: $29 monthly, or $24/month equivalent paid as $288 per user yearly.
- Choose Enterprise for everything in Growth plus AutoQA: $49 monthly, or $39/month equivalent paid as $468 per user yearly.
- Use the website’s pricing page to request an Essential or Growth trial, or a demo of any plan. Enterprise evaluations are arranged with the team.
What to check
Essential and Growth offer a 14-day trial without a credit card. The team emails account details within 60 minutes; the trial starts when those details arrive. Prices have no hidden fees or additional charges.
Need to troubleshoot?
My plan includes a feature but I cannot see it
Check the active workspace, page permissions, and administrator configuration. Plan entitlement and your individual role are separate.
I need to change my subscription
Contact the SentroDesk team through the website. The team can help you review your options.