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Integrations & email
Connect notifications, email delivery, and external services.
Configure workspace email deliveryChoose the email service your workspace uses and review sender details before enabling customer-facing email.Review email events and templatesKeep automatic workspace email useful, clear, and consistent with your support experience.Check the Slack integrationReview whether conversation notifications are connected to Slack for your workspace.Handle workspace API keys safelyUnderstand where workspace API keys belong before connecting an external service.